CareAcademy proves HR process improvement and a 482% increase in completion rates via pilot
Best of Care offers twelve hours of training per year delivered on-site in three four-hour increments per year. During the pilot, Best of Care compared completion rates for their on-site training versus online training by CareAcademy to determine if completion rates and caregiver engagement would rise. Best of Care offered CareAcademy as an optional benefit to its caregivers, 66% of which opted in to receive training. Of the total caregivers that enrolled, 65% of Best of Care’s home health aides and 59% of homemakers completed their initial training, resulting in a 482% increase in completion rates as compared to 2017.
“Best of Care is a prime example of how agencies are exploring ways to transition from traditional training models to systems that can scale for growth and alleviate pressure points associated with high on-site training costs. Our online training platform is specifically built for the on-the-go user who needs flexibility and convenience as the foundation for improving their performance”, says Helen Adeosun, CEO of CareAcademy. “Best of Care’s extraordinary pilot results shows just how effective mobile training platforms like CareAcademy can be in onboarding and upskilling caregivers from both the user and agency perspective.”At the end of the pilot, Best of Care replaced their current training program with CareAcademy. CareAcademy will deliver the requisite twelve hours of training offered to all Best of Care caregivers and provide additional classes to build specialized skills for caregivers who want to advance their career or increase their knowledge in a certain area.
Kevin Smith, President and Chief Operating Officer notes, “Quite simply, CareAcademy is at the forefront of on-demand caregiver education. There was an immediate synergy between Best of Care and CareAcademy. While in-person trainings will always be valuable to our caregivers, the opportunity to provide our home care aides with high quality training materials that can be consumed at their convenience is a real difference-maker. Helen and her team understand that caregiving is a 24/7 industry and caregivers struggle to sacrifice scheduled work-time to complete educational requirements. CareAcademy has made our Human Resources team more efficient while offering our aides cutting edge home training materials.”