Your Rights As a Professional CaregiverNow that you know about your responsibilities and what you should expect on the job, we will now discuss your rights. There are several rights that you have that are protected federally and no matter what state that you live in. As a professional caregiver, you have the right to:
- Provide input for changes to a client’s care plan
- Receive timely payment for services, including salary and mileage compensation (of course, where appropriate)
- Take care of yourself
- Work in a safe environment without workplace violence
- File a complaint without the fear of retaliation
- Not to be abused emotionally, sexually, financially, or physically
- Be informed when a client files a complaint against you
- Be entitled to a confidential investigation and a fair hearing, in addition to being told what the outcome will be, when addressing the complaints against you
Team WorkCaregivers are often part of a team that help to make the home run smoothly and make sure that clients receive the best care. Each caregiver needs to fulfill their responsibilities. When you begin working, it will be important to know what your responsibilities are and how to carry them out. What’s equally important is getting to know the other workers who make up your shift or team. Professional caregivers are extremely important to the day-to-day operation of the home, in addition to being important to the clients themselves. When you are scheduled to work, the entire team is depending on you to be there, including the clients who depend on you for their basic care. When staff calls off, it slows the whole team down, and often makes it harder to get the job done. The members of the care team will vary, depending on the size and organizational structure of your agency. A likely team will consist of your direct supervisor, who may be a nurse, specialists and nutrition staff, as well as other shifts of caregiving staff. At the center of the care team is the client, surrounded by their needs and preferences. When a team works well together, it can provide better and more comprehensive care to a client than staff members working separately. Good teams have the following traits. They are:
- Able to work together toward a common goal of providing the best care possible for clients
- Communicate well with the team with each other and their clients.
- Support of one another in caring for the client and each other.
- Able to share responsibility and do what needs to be done attitude.
- Striving to improve through continual learning and growth.