Career Paths for Caregivers: How Upskilling Drives Recruiting and Retention

Staffing is the greatest pain point for home care providers with recruiting and retention topping the list of leadership challenges. For many organizations succeeding in these areas, the approach begins with training and education.

This article offers a C-suite perspective on how to utilize online training technology to improve recruiting and retention while providing achievable career growth for caregivers. Download the article to learn how Kevin Smith, CEO and owner of Quincy, Massachusetts-based Best of Care Inc., has approached upskilling to improve the staffing climate in his organization.

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Career Paths for Caregivers:
How Upskilling Drives Recruiting and Retention

The health care staffing crisis has destabilized home-based care providers both clinically and financially, sparking a search for innovative ways to weather the crunch.

While provider organizations are exploring a number of areas, the push for new caregiver staff is a top priority largely based on driving a greater number of applicants. In addition, providers are focused on taking a more calculated approach to caregiver retention. And for many organizations succeeding in this area both prior to the pandemic and today, this approach begins with training.

For one provider, Quincy, Massachusetts-based Best of Care Inc., this has long been a cornerstone of staffing, with a focus on training, education and upskilling. By utilizing the online training platform from CareAcademy, Best of Care is successfully providing the tools and resources needed to improve recruiting, retention and provide achievable career growth for its caregivers — particularly at a time when staffing is the leading pain point.

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