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Education Pathways For Direct Care Workers: Opportunities and Growth For Your Staff

Retention and recruiting of direct care staff remain one of the top challenges for home care agencies in 2022. Learn how creating educational opportunities and growth for your staff will help with those retention and recruiting efforts.

Join CareAcademy's own Erika Sessions, Director of Compliance & Policy Development, and Jessica Jones, Care Experience Outcomes Manager; along with Meaghan Rajkumar, Executive Director of Strategic Insights in the Office of the President, Southern New Hampshire University, as they discuss educational growth and opportunities for direct care workers.

About our speakers
Jessica Jones
Care Experiences Outcomes Manager CareAcademy
Jessica oversees the design and implementation of CareAcademy’s processes for measuring caregiver and care recipient outcomes. As an experienced long-term care researcher, she is passionate about linking better quality care and care experiences for older adults to the social supports that lend them and their families the support needed to allow them to better age-in-place. Prior to CareAcademy, Jessica worked for RTI International, an independent, nonprofit institute that provides research, development, and technical services to government and commercial clients worldwide. Notably, she was an assistant project manager and analyst for the evaluation of a CMS nursing facility initiative focused on capacity-building interventions to reduce avoidable hospitalizations—a model that impacted residents and staff in over 250 facilities across eight states. Jessica has co-authored publications with senior researchers who have more than 20 years of experience in long-term care and health-services research concerning older populations. She holds an undergraduate degree in math and political science from Emory University and is experienced in qualitative and quantitative research methods.
Erika Sessions
Director of Compliance & Policy Development CareAcademy
Erika Sessions works to aggregate compliance requirements and best practices for home care providers in senior care. Through partnership development, regulatory research, and resource creation, she strives to contribute to data-driven policy change and workforce transformation. Erika comes from a diverse professional background and enjoys learning every facet of an organization. As a big picture strategist, her appreciation and mastery of minutia aid this detail-driven role. Erika has a BA in Environmental Science from the University of Denver and was originally drawn to the healthcare industry through personal experience ultimately achieving her Masters of Science in Healthcare Management at the Oregon Health and Science University.
Meaghan Rajkumar
Executive Director of Strategic Insights in the Office of the President Southern New Hampshire University
Meaghan is Executive Director of Strategic Insights in the Office of the President at SNHU, one of the largest non-profit Universities in the U.S. She is passionate about helping the higher education industry build a more equitable future and is active on policy issues and helping start-up companies in education. Her interests include addressing systemic inequities that constrict access to learning opportunities and building innovative models that can open new pathways to work and learning. While at SNHU she has helped stand up an internal consultancy, was an early member of the Innovation Center, and founded the Office of Integration and Transformation. Previously, she served learners and institutions nationwide as a senior consultant at the higher education advisory firm, Eduventures. She holds an M.A. from Boston College, is an outdoors enthusiast, loves to travel, and lives in MA with her two sons.

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