The State of Home Care Training 2023 Survey Report
Results show the views of 97 professionals who identify as working for organizations that provide home-based care, the majority of whom are C-suite leaders, directors or VPs, and provide an executive perspective on how their organizations are approaching training.
The survey, conducted online, asked about how companies of all sizes are:
Using training to overcome recruitment and retention challenges
Investing in training programs and platforms
Key Takeaways
Home-based care providers are utilizing training platforms to combat staffing challenges
Approximately 63% of respondent organizations currently use a training platform, 59% of which believe it has made an impact on recruitment, and 70% of which also believe it has made an impact on retention.
Organizations are outsourcing more of their training.
Half of respondents indicated that their organization approaches training with a combination of an online training provider, third-party staff and in-house staff, and only 20% have dedicated training staff in-house.
Regulatory compliance and reporting, improving care quality, and meeting specific care needs are the top 3 benefits a training program can provide, according to survey participants
Additionally, nearly half of respondents believe the home-based care workforce sees training as an opportunity to develop new skills that can help them perform their duties more effectively, and nearly half of organizations are incentivizing their staff to pursue it.