Understand training requirements for Wisconsin

Caregiving roles in Wisconsin

Supportive Home Care
Personal Care Providers (Medicaid)
Personal Services (Medicaid)
Household/Chore Services (Medicaid)
Home Health Aide

Number of hours to meet the requirement for initial onboarding training

Supportive Home Care: Private-pay training requirements are left to the discretion of the provider agency. For public-pay, training is regulated through the Managed Care Organization (MCO) relationship. Hours and specifics are not stipulated.
Personal Care Providers (Medicaid): Initial training is required but hours are not specified. Training must be completed prior to providing services. The training is topic-specific.
Personal Services (Medicaid): Training is required but hours are not specified. For Medicaid Waiver Appendix T, training must be completed within 6 months of hire. For MCO SHC, training must be completed prior to providing services.
Household/Chore Services (Medicaid): Training is required but hours are not specified. For Medicaid Waiver Appendix T, training must be completed within 6 months of hire. For MCO SHC, training must be completed within 2 months of hire.
Home Health Aide: CareAcademy does not offer Home Health Aide initial training as it must be completed through CNA programs.

Number of hours to meet the requirement for annual training

Supportive Home Care: No annual training requirement specified for private-pay. For public-pay, ongoing training is required, but hours and details are not stipulated.
Personal Care Providers (Medicaid): Ongoing training is referenced in regulations, but specific hours are not stipulated.
Personal Services (Medicaid): Ongoing training is referenced in regulations, but specific hours are not stipulated.
Household/Chore Services (Medicaid): Ongoing training is referenced in regulations, but specific hours are not stipulated.
Home Health Aide: 12 hours annually, as required by Wisconsin Administrative Code, Chapter DHS 129.

Caregivers can get the following training through CareAcademy

Initial Training for Supportive Home Care, Personal Care Providers, Personal Services, Household/Chore Services, and Home Health Aides
Continuing Education for Supportive Home Care, Personal Care Providers, Personal Services, Household/Chore Services, and Home Health Aides
First Aid training (for emergency recognition and response)
Alzheimer’s and dementia care training, personal care provider skills training, and more

What do you need to know about caregiver training requirements?

Caregiver training requirements are determined by the care setting in which they work. Care settings in Wisconsin are typically required to be licensed, particularly for Medicaid services. The different Agency license types in Wisconsin include: Home Health Agencies (HHAs), Supportive Home Care Agencies (private and public pay), Personal Care and Personal Services Providers (Medicaid), Household/Chore Service Providers (Medicaid).

Licensing authorities

Supportive Home Care

Licensing authority is the Department of Health Services (DHS) for private-pay and the Managed Care Organizations (MCOs) for public-pay services.

Personal Care Providers (Medicaid)

Licensing authority is the Department of Health Services (DHS), regulated by Chapter 105 Provider Certification.

Personal Services (Medicaid)

Licensing authorities include the Department of Health Services Medicaid Waivers and Managed Care Organizations.

Household/Chore Services (Medicaid)

Licensing authorities include the Department of Health Services Medicaid Waivers and Managed Care Organizations.

Home Health Aide

Licensing authority is the Wisconsin Administrative Code, Chapter DHS 129 for Nurse Aide Certification.

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