CareAcademy, the home care industry’s first mobile-friendly caregiver training platform, is set to be used at all Phoenix Home Care & Hospice locations beginning in 2019.
CareAcademy’s online training helps home care agencies meet clients’ needs and state training compliance.
“Quality caregiver training is essential to providing a high level of care for our clients,” said Gwen Beebe, Vice President of Operations and Business Development of Phoenix Home Care and Hospice. “We pride ourselves in providing education through our own PHCU University for Caregivers…and CareAcademy is the channel that makes this possible on a large scale. With more than 1,250 caregivers in 18 offices across 4 states, it’s challenging to teach important person-centered care skills, such as communication, customer service, and problem-solving at scale. CareAcademy helps us provide a high-level of training and care to our clients across a large pool of employees.”
With CareAcademy, caregivers can learn new skills and grow professionally anytime and anywhere. Classes can be taken on laptops, tablets, and smartphones.
“There are many home health care agencies in the marketplace. On the outside, they all look pretty much the same. It’s what’s inside that matters—the culture. Phoenix Home Care & Hospice has set out to distinguish ourselves through the selection of employees, the client-focused training, highly skilled caregivers, and the value-based leadership practices of our management,” says Phil Melugin, President and Owner of Phoenix Home Care and Hospice. “With CareAcademy, client-specific training is delivered to caregivers immediately. This level of accessibility is beneficial for the caregivers, which impacts the client's experience.”
“We’re so excited to be working with Phoenix Home Care & Hospice because of our shared values and desire for excellence,” said CareAcademy CEO and Co-Founder Helen Adeosun. “We’re providing training that meets the needs of caregivers and home care agencies.”
CareAcademy’s engaging training content incorporates real-world scenarios to build critical-thinking skills and set caregivers up for success. Ongoing education through CareAcademy ensures that seniors and their families receive professional and consistent quality care.