13 Best Apps for Home Health and Home Care Agencies in 2024

With home care becoming more critical than ever, home health care agencies rely on the latest technology to keep their caregivers organized, engaged, and safe.

From recruiting and payroll to back-office management and training, there’s an abundance of apps that can help administrators and caregivers to manage their clients.. 

In this guide, we’ve narrowed down the field to the 14 best home health apps and software home health care agencies can download and use today.

What to Consider When Choosing Home Care Apps

Before we get to our list of 13 top apps, let’s cover how to create your punch list of requirements when choosing a new app. 

Home health apps may include a variety of features, not all of which every agency needs (or has budget for). When considering which app is right for you, think about: 

Scalable pricing

Look for pricing plans that let you add features as you need them. Some of the better pricing structures include modular add-ons with a specific agency focus, like CEU fulfillment or video learning aids.

Integrations

If you’re already using technology that works but just needs some additional features, look for an app that integrates with your legacy platforms. Some app integrations offer single sign-on, to simplify day-to-day tasks for caregivers and admins. 

Case studies and testimonials

Take a look at how other home health care agencies have used any app you’re considering. Review case studies and testimonials that demonstrate ROI.

Support and feature requests

Look for real-time support, as well as self-service options like frequently asked questions and product walk-throughs. As your agency grows, you may also want additional features, so a feature request option might be a big plus.

HHA training 

If you’d like to offer more flexibility in caregiver training, look for apps that include HHA training classes, with language options that suit your team. Apps that offer video training courses can help you remotely onboard new hires, as well as grow your talent from within. 

User-friendly interface

Home health care apps can help aides work more efficiently, but only if the apps are easy to use. Sign up for a free trial, so you and your aides can determine whether the interface is intuitive and functions well on mobile devices. 

Compliance features

Monitoring compliance can be a time-consuming task, but some apps can do that for you. If you plan to use your app for compliance management, make sure it aligns with your state regulations.

13 Top Apps for Home Health Care Agencies in 2024

Whether you have a small agency or run a franchise with multiple locations, you’ll find an app on this list that’s useful.

CareAcademy

Best for: Home health care agency training and compliance.

CareAcademy provides high-quality, state-approved online caregiver training for home health  and home care agencies. It’s designed specifically for mobile devices and approved in all 50 states.

Because CareAcademy integrates seamlessly with other platforms like WellSky, AxisCare, and eRSP, caregivers don’t have to log into multiple systems as they work. And they can access training via their mobile devices when it’s convenient, which makes it easier to complete classes. 

Key features:

  • Auto-assign classes based on state requirements and due date.
  • View caregivers’ training progress in one place.
  • Use automatic reminders so your caregivers remain compliant.
  • Edit your curriculum as much as you want.
  • Assign training for individuals and teams.
  • Streamline communication.
  • Assign client-specific training to caregivers instantly.
  • Bulk assign groups of classes to caregivers who need to relearn a skill.
  • Filter your dashboard to quickly see caregivers whose credentials are expiring.
  • Grow talent from within, using CareAcademy’s specialized certifications.
  • Fulfill your admin CEU requirements with 40+ classes and topics.

Pricing: CareAcademy has a 14-day free trial and a choice of four subscription plans starting from $239/month.

“CareAcademy helps me get new caregivers up and running more quickly than ever before. Their online platform is easy-to-use and caregivers actually complete the courses.”— Wayne Gentry

Owner, Home Helpers of London, KY

Spectrum TeleTrack

Best for: Timetracking

Spectrum TeleTrack is a user-intuitive home health care app that includes several useful admin features. It also has a mobile app with caregiver and family portals for managing visits and communication in the field. 

Key features: 

  • Log into CareAcademy from TeleTrack with the CareAcademy integration.
  • Manage payroll with QuickBooks and Paychex integrations.
  • Use GPS tracking to see where caregivers are.
  • Enable clock-ins and clock-outs via the mobile app. 
  • Let caregivers pick up shifts by using the “Available to work” feature. 
  • Create calendars and schedule caregivers.

 Pricing: Contact TeleTrack for current pricing.

 

Tiger Connect

Best for: HIPAA compliance.

TigerConnect is a leading healthcare collaboration platform, delivering over 2 billion HIPAA-compliant messages a year across 7,000+ healthcare organizations of all sizes.

 Key features: 

  • Keep messages private with end-to-end encryption, PIN locks, and full administrator controls.
  • Send high-priority messages that remain at the top of the recipient’s inbox and offer a unique alert for immediate recognition.
  • Broadcast messages to your entire organization or sub-groups using admin-configured distribution lists.
  • Contact colleagues with a single tap from a message thread or user profile.
  • Automatically forward messages to another colleague when you’re in “Do Not Disturb” mode.
  • Save time with custom, pre-typed messages for specific but repetitive inquiries.
  • Send and receive images, videos, and voice recordings from the phone or cloud storage apps. 

Pricing: Contact TigerConnect for current pricing.

Carium

Best for: Client engagement.

Carium is an experience management platform that empowers clients to be more involved in their care. With this app, caregivers can schedule reminders and goals for clients, communicate with them by video, and chat in real time. 

Key features: 

  • Help clients develop good self-care habits with in-app prompts. 
  • Communicate with authorized in-home caregivers or family members.
  • Monitor diagnostics remotely.
  • Share educational content. 
  • Gauge client well-being and satisfaction with surveys. 

Pricing: Contact Carium for current pricing.

 

Viventium

Best for: Payroll management. 

Viventium is a SaaS-based human capital management solution specializing in the home care and skilled nursing industries. 

Key features: 

  • Automate complex payroll calculations. 
  • Pull XML-formatted payroll-based journal (PBJ) files.
  • Manage payment processing. 
  • Track employee skills and licensing.
  • Access overtime graphs by departments and positions.
  • Create custom reports to analyze your workforce metrics at each of your locations. 

Pricing: Contact Viventium for current pricing.

 

Aanie

Best for: Hiring and retention. 

Aaniie (formerly Smartcare Software) is a comprehensive home care platform that gives home health care agencies a competitive advantage to grow their business, hire and retain caregivers, and provide high-quality client satisfaction. 

Key features: 

  • Manage clients, caregivers, scheduling, point-of-care, and back-office operations.
  • Automate sequences in the hiring process and applicant communication.
  • Customize the system to the way you run your business. 
  • Run your agency on the go with the unique mobile app.
  • Use chat, messaging, and portal communication tools to keep caregivers, clients, and family members connected. 

Pricing: Contact Aaniie for current pricing. 

Hireology

Best for: Recruitment and HR. 

Hireology is an all-in-one recruiting, hiring, and employee management platform that helps home health agencies rebuild, maintain, expand, and provide superb care. 

Key features: 

  • Connect with qualified healthcare professionals, such as RNs, CNAs, aides, and caregivers, on popular job boards like myCNAjobs.
  • Vet candidates to ensure they’re qualified and up to the demands of the job.
  • Collect and verify training certificates, immunization records, proof of insurance, and more.
  • Remotely onboard new hires.
  • Schedule new hires quickly and get them in front of suitable patients with automated shift scheduling. 

Pricing:Contact Hireology for current pricing.

 

WellSky

Best for: Administrative tasks. 

WellSky is a health care software solution for every kind of care, including home health, hospice, and blood supply management. Home health care agencies and hospice providers perform 53 million in-home visits a year using WellSky. 

Key features: 

  • Optimize intake, eligibility checks, and calendar management. 
  • Coordinate care across your agency with HIPAA-compliant messaging. 
  • Simplify daily schedules, tasks, and documentation for clinicians. 
  • Gain real-time oversight with electronic visit verification.
  • Submit managed care claims as visits, orders, and EOE worksheets.
  • Improve financial performance with automated accrual accounting, dashboards, and daily reports.
  • Manage client population with home health predictive analytics.
  • Connect WellSky and CareAcademy for single sign-on functionality. 

Pricing: Contact WellSky for a demo and current pricing.

 

AxisCare

Best for: Compliance management. 

AxisCare is a leading all-in-one home care software solution for both single- and multi-location home care agencies. It provides back-office and point-of-care solutions for home care agencies of all sizes across all 50 states. 

Key features: 

  • Easily create paperless intake forms, assessments, and care plans for every client.
  • Customize rates and rules for each billing/payroll situation.
  • Collect, visualize, and analyze your data to gain relevant and actionable insights.
  • Maintain EVV compliance by automatically capturing each caregiver’s visit date, time, location, and services rendered.
  • Automate medication reminders and digitally track medication administration. 

Pricing: Contact AxisCare for more information and custom pricing.

 

Timeero

Best for: Mileage tracking and reimbursement. 

Timeero is a mileage-tracking app that also includes digital time clocks. Home health aides can use it to accurately track mileage with minimal effort. 

Key features: 

  • Connect Timeero with your payroll and bookkeeping software to import mileage and reimburse workers.
  • View real-time data about where workers are and easily reassign shifts as needed. 
  • Eliminate paperwork and manual time-tracking with the in-app time clock.
  • Maintain compliance with California laws regarding rest and meal breaks.   

Pricing: Pricing starts at $4/user/month.

eRSP by Kaleida Systems

Best for: Tracking personal interactions. 

eRSP is a cloud-based home care software app for home health agencies, assisted living facilities, and skilled nursing services. Its CRM features let agencies track interactions with clients, prospects, and referral sources, and perform other essential functions of managing an agency.  

Key features: 

  • Track client service requirements and schedule best-suited employees to perform the services through one central scheduler.
  • Manage both private duty and State Medicaid Authorized services.
  • Analyze conversion rates by sales activity. 
  • Manage personalized living services for residents and extend their reach into the surrounding communities. 

Pricing: Available on the App Store and Google Play.

 

AlayaCare

Best for: Franchise management. 

AlayaCare is a cloud-based, end-to-end home care software platform for home health agencies that includes clinical documentation, back-office functionality, client and family portals, remote patient monitoring, and a mobile home care app. 

Key features: 

  • Supply clinical documentation to home and community care providers in a secure, HIPAA-compliant environment.
  • Manage your clients' care journey from beginning to end with integrated scheduling, billing, and payroll.
  • Access schedules, route details, billing, safety, time tracking, patient data, and form reporting via the mobile app.
  • Implement a virtual care solution integrating video conferencing and wearables.
  • Engage key stakeholders in their loved one's care directly.
  • Connect to training with the CareAcademy integration. 

Pricing: Contact AlayaCare for more information and custom pricing.

 

Axxess

Best for: Managing enterprise agencies. 

Axxess offers a complete suite of software solutions for home health, home care, and hospice organizations of all sizes worldwide. It includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management, and Direct Data Entry billing solutions.  

Key features:

  • Simplify connecting caregivers to clients' needs and preferences.
  • Maintain compliance by documenting visit information at the point of care.
  • Get paid faster by all payers with real-time claims processing.
  • Manage operations and grow business with financial reporting.
  • Work anywhere, schedule and track appointments, access care plans, verify visits at the point of care, and capture patient signatures with the mobile app.
  • Assign and monitor training with the CareAcademy integration. 

Pricing: Available on the App Store and Google Play.

Medisafe

Best for: Managing medication. 

Medisafe is an easy-to-use app for users of any age and caregivers involved in medication monitoring. It can help with medication reminders, helpful and practical information, and connecting caregivers, seniors, and the medical community for cohesive care.  

Key features: 

  • Automatically remind clients to take medication doses on time every time, even when their mobile device is asleep.
  • Educate people about their condition and the medication they’re taking. 
  • Track client health metrics — blood glucose, blood pressure, weight, pulse, and more — and sync them to the app.
  • See client progress reports as PDFs.

Pricing: Available on the App Store and Google Play.

Which App Is Right for Your Agency?

Whether you want to tighten up your back office and scheduling operations, improve caregiver recruitment and payroll, or remain HIPAA-compliant, there’s an app from the list above that your agency can download and use today.

Take advantage of the free trials and apps to test which solution is best for your agency.

And remember to check out the home health and home care agency training from CareAcademy.

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