November is National Home Care & Hospice Month, and CareAcademy honors the contributions of direct care workers (DCWs) and the value they bring to their clients and families. These heroic caregivers play a central role in our healthcare system and in homes across the nation.
There is no disputing the fact that an overwhelming majority of older adults, if given the option, would prefer to age-in-place or stay in their own home for as long as possible. However, there is less evidence to confirm claims that home care is also the safer and more cost-effective option.
In fact, if you look across the home care industry, no one actually measures outcomes in a meaningful way. Here at CareAcademy, we see this as one of the biggest opportunities to bolster an industry that has been undervalued for so long.
At CareAcademy, we believe that skilled and compassionate frontline workers are the true changemakers in the industry. I joined to focus on designing and implementing processes to collect and measure caregiver and care recipient outcomes. For us, care experience outcomes will allow us to quantify the variety of ways caregivers and their clients are impacted by access to better training. We call this “Care Experience Outcomes,” and as the leader of this function, I look forward to partnering with you as we seek to define and measure these outcomes.
With limited or no experience tracking outcomes, many agencies are probably wondering what data they should be collecting and how they do it. The good news for you is that I spent over five years working with a large research team evaluating a large-scale nursing facility initiative, so I understand the complexities and intricacies that come with massive data collection efforts. I am ready to work with agencies to get started. My goal as the Care Experience Outcomes Manager is to help our customers collect data and use it to communicate their value to their clients and their partners as they grow to meet the needs of a rapidly aging population.
Opportunities to work with the Care Experience team will focus on two major types of outcomes:
- Knowledge outcomes – includes measuring caregiver skills and knowledge gains using pre- and post-test assessments and/or self-efficacy surveys
- Care experience outcomes – includes measuring quality of life outcomes such as client satisfaction, falls, hospitalizations, emergency department visits, or other health outcome data
And we are already on our way! Coming soon, we will be publishing the results of our first case study demonstrating the impact of targeted dementia care training, with plans for more exciting studies coming in 2021. Currently, CareAcademy is looking to partner with agencies on new pilot project opportunities.
Sign up by filling out the form in the following link to be a part of the next wave driving outcomes in the home care industry by signing up here: https://careacademy.typeform.com/to/dPDiLbwD
Alternatively if you are interested, please reach out to me at [email protected].