Having conversations with an older adult can sometimes be hard, especially if he or she has an impairment such as hearing loss or memory loss. In this CareAcademy class, you will learn good communication techniques for working with older adults with these types of impairments. You will also learn how to manage difficult client behaviors and events by applying good communication skills.
What you'll learn
After completing this course, you will be able to:
Identify good communication techniques for working with older adults.
Discuss additional communication techniques for older adults with sensory and/or memory problems.