11 Best Assisted Living Software Platforms

Assisted living software provides a range of functions to simplify facility operations and give administrators more time to focus on growing their business. 

It coordinates and manages resident care, streamlines facility operations, automates back-office processes, schedules staff, stores records, and generates reports.

Software for assisted living facilities can include features that simplify facility management, electronic health records (EHR), electronic medical records (eMAR), compliance, patient medical records management, and marketing.

In this guide, we’ll explain how administrators can benefit from assisted living software and highlight 11 of the best assisted living software platforms for different uses.

Why Do Administrators Need Assisted Living Software?

Assisted living software covers various processes and operations, from resident intake to employee scheduling, giving administrators more time to focus on growing their business. 

Assisted living facility software allows administrators to supervise business operations, maintain staff records, keep track of resident medical records, manage medications, and ensure regulatory compliance.

Here are some benefits of assisted living software:

1. Automated compliance

Assisted living software ensures organizations and staff comply with health and safety regulations. For example, CareAcademy sends automatic reminders so caregivers complete training modules and stay compliant. The software can also store electronic health and medical records in HIPAA-compliant servers.

2. On-demand training

On-demand training allows administrators to enroll caregivers in the system and auto-assign classes based on state requirements or specific client needs. For example, staff may need special training to care for a client who has dementia. Caregivers can access that training remotely via assisted living software and complete the classes at a convenient time.

3. Reporting

Software for assisted living facilities can generate various types of reports covering occupancy, resident rosters, census, costs and finances, and medication management. Most systems can integrate with other software packages, like accounting and CRM, to provide more in-depth reports. 

4. Resident experience

Some assisted living software helps residents connect with each other, communicate with providers, and be active participants in their care — all of which can improve the resident experience. Social engagement also has a positive impact on health outcomes for seniors.

How Much Does Assisted Living Software Cost?

Most of the assisted living software platforms we reviewed don’t disclose pricing on their website or explain their service tiers. CareAcademy, however, offers detailed pricing information — monthly subscriptions begin at around $200, with optional add-ons for facilities that need them, and custom pricing available upon request.

11 Best Assisted Living Software Platforms

Assisted living software can streamline front-office tasks, coordinate dining activities, simplify billing, and ensure quality care for residents. Here are 11 of the best assisted living software platforms by use case.

1. CareAcademy

Best for: Training assisted living caregivers.

Overview: CareAcademy is a cloud-based caregiver training platform for assisted living facilities, home care agencies, and home health agencies. It includes state-specific training content for new caregivers, as well as specialized training courses and continuing education curriculum.

When you add caregivers to CareAcademy, it automatically assigns the classes they need to complete, and due dates. With this platform’s reporting functions and automation, you can reduce your time on administrative tasks by 95%.

Key features: 

• Offer easy access to remote training.
• Create upskilling pathways for ongoing education and specialization.
• Assign client-specific training to individual caregivers.
• Award college credits for completed training via higher-education partnerships.
• Find classes specific to your state.
• Set automatic reminders to keep your caregivers compliant.

2. eMenuCHOICE

Best for: Improving the dining experience.

Overview: eMenuCHOICE is a dining management and point of sale (POS) application for assisted living communities. Among its many benefits are improved staff efficiency, higher resident satisfaction, and simplified billing, which improves revenue management.

Key features:

• Improve resident experience with photos and descriptions of menu items.
• Reduce wait times and congestion in the dining areas.
• Eliminate mistakes from handwritten orders. 
• Reduce overspending on food waste.
• Streamline billing by removing paper and error-prone spreadsheets.

3. Livindi

Best for: Monitoring senior living communities.

Overview: Livindi keeps seniors safe, healthy, and happy with its range of wearable technology. Caregivers can respond instantly to customized alerts and notifications from sensors and buttons, and video calling capability can reduce feelings of isolation and loneliness.

Key features: 

• Automatically notify caregivers of changes in client bathroom, eating, and sleeping habits.
• Detect changes in behavior that may lead to falls.
• Inform caregivers when seniors get in and out of bed and record their sleep quality.
• Keep track of medications and automate reminders.
• Use video calling with Autoanswer and Closed Captions.
• Share pictures and videos on the LivindiPad tablet.

4. ECP Billing

Best for: Billing and invoicing assisted living residents.

Overview: ECP Billing helps you capture and update billing quicker so you can generate more revenue. It tracks both medical and non-medical costs and billing.

Key features: 

• Pull data directly from the EHR.
• Maximize revenue capture by avoiding service creep.
• Invoice quickly and precisely with the automated AR tool. 
• Build a customized repository of charges to assign items to residents.
• Ensure accurate recordkeeping by tracking services provided.
• Print or send invoices with a simple click of a button.

5. Senior Insight

Best for: Resident care management.

Overview: Senior Insight's assisted living facility software offers a wide range of features, such as medication management, assessments, marketing, billing, and document storage. You can access the user-friendly platform via desktop or mobile apps and store all data on HIPAA-compliant servers.

Key features: 

• Communicate with doctors and pharmacies via printed or electronic MARs.
• Set up your current assessment, modify a template, or access state forms.
• Document each resident’s care plan via eCare or printed ADL flow sheets.
• Access resident notes and medical records from any location at any time.
• Integrate with your accounting software to streamline billing and manage your accounts receivable.
• Market and sell your services.

6. Move-N

Best for: Managing resident care and wellness.

Overview: Move-N senior living software enhances resident engagement and minimizes inefficiencies, resulting in lower turnover, an improved census, and greater profitability. You can mix and match the Marketing, Resident Care, and Billing modules to your requirements.

Key features: 

• Access business intelligence to increase client numbers and revenue.
• Automatically nurture and convert leads into residents.
• Ensure caregivers can access the most recent assessments and individualized care plans.
• Decide how you want to bill your residents and their families.
• Streamline billing processes and minimize accounting errors.

7. ALIS

Best for: Managing clinical risks.

Overview: ALIS (Assisted Living Intelligent Solutions) is a comprehensive suite of EHR tools for assisted living facilities. The software allows you to manage staff and residents, mitigate risks, remain compliant across states, engage families, and get business insights.

Key features: 

• Track census, resident health records, and staff regulatory reviews.
• Mitigate risk, optimize staff time, and ensure resident wellness and safety.
• Improve communication and transparency with billing and revenue management tools. 
• Keep families updated on their relative's well-being with ALIS Connect. 
• Get detailed dashboards and comprehensive reports with ALIS HQ.

8. Eldermark

Best for: Managing senior healthcare.

Overview: Eldermark is an all-in-one assisted living platform that saves you time and money while raising the quality of resident care. The comprehensive software combines front- and back-office operations, including CRM, marketing, EHR, medication management, risk management, billing, and reporting.

Key features: 

• Optimize marketing with Eldermark’s CRM.
• Use HIPAA-compliant messaging and document storage.
• Automate senior housing risk management.
• Simplify resident billing and financials.
• Access real-time clinical and operational performance dashboards.

9. ShiftCare

Best for: Scheduling staff.

Overview: ShiftCare is a user-friendly scheduling, invoicing, and care management platform that features a drag-and-drop schedule builder. Assisted living facilities admins and employees can access a schedule calendar from their smartphones, as well as search schedules for client or employee names.

Key features:

• Simplify time-tracking with the ShiftCare timeclock functionality.
• Track caregiver location in real time.
• Store and share client notes and profiles.
• Share open shifts in real time. 
• Set permissions for which staffers can see and apply for shifts. 

10. Quiltt

Best for: Resident engagement.

Quiltt is assisted living software with an intuitive interface for residents. With the mobile app, users can access daily menus, share photos and videos, and receive push notifications for upcoming appointments. 

Key features:

• Offer self-serve educational and entertainment content. 
• Create user feedback surveys for continuous improvement of care. 
• Recognize caregivers with the Staff Appreciation feature. 
• Streamline scheduling for family visits, dining, events, and transportation. 
• Send in-app announcements.

11. Clarity Easy Care

Best for: Skilled nursing staff management.

Clarity Easy Care is assisted living software that helps skilled nursing staff keep track of all resident care tasks. Administrators can set custom rules in the Clarity Easy Care app that require nurses to input specific information — like resident vitals — before they can “complete” a task.

Key features:

• Allow authorized family members to access resident care plans and reports.
• Instantly store resident vitals to the cloud. 
• Automate compliance documentation.
• Reduce or eliminate the use of paper records.

Which Assisted Living Software Is Best for You? 

Assisted living software simplifies operations, giving administrators more time to focus on growing their business. For example, CareAcademy improves your ability to find, train, and retain qualified caregivers.
With over 400 state-compliant classes and remote training for administrators and assisted living staff, CareAcademy ensures your facility offers the best possible resident care. Start your free trial today!