Empowering Human Connection with People Skills Training
At the heart of caregiving is the power of human connection. Our People Skills library is designed to elevate communication and customer service skills across your team, helping you build stronger relationships with care recipients, their families, and colleagues. These classes are tailored specifically for the long-term care industry, ensuring relevance and impact for roles across home- and facility-based care settings.
Supercharge Your Training
Improve office staff performance with Leadership and Communication skill development
The soft skills classes focus on key topics in communication and customer service. Each class is carefully crafted to equip your team with practical tools and strategies to enhance their day-to-day interactions.
CareAcademy’s People Skills training supports:
Upskilling Staff: Equip your team with the tools they need to succeed.
Improved Client Outcomes: Strengthen care delivery through better communication and customer service.
Team Development: Build confidence and resilience in all care settings.
CareAcademy’s People Skills training supports:
Upskilling Staff: Equip your team with the tools they need to succeed.
Improved Client Outcomes: Strengthen care delivery through better communication and customer service.
Team Development: Build confidence and resilience in all care settings.
What’s Included in the People Skills Library?
Courses Included
Effective Listening (30 minutes)
Build trust and strengthen relationships through active listening.
Build trust and strengthen relationships through active listening.
Giving and Receiving Feedback (25 minutes)
Foster growth and improvement with constructive feedback techniques.
Foster growth and improvement with constructive feedback techniques.
Cultivating Empathy and Compassion (30 minutes)
Provide exceptional care by connecting with clients and colleagues on a deeper level.
Provide exceptional care by connecting with clients and colleagues on a deeper level.
Building Trust and Rapport (25 minutes)
Learn strategies to inspire confidence and create meaningful connections.
Learn strategies to inspire confidence and create meaningful connections.
Helping Upset Customers (25 minutes)
Address concerns with professionalism and empathy to improve outcomes.
Address concerns with professionalism and empathy to improve outcomes.
Setting Expectations (35 minutes)
Improve collaboration and create a more supportive environment with clear communication.
Improve collaboration and create a more supportive environment with clear communication.
Supercharge your soft skills
Want to transform the way you care? Share your information and schedule a demo.